Online Review ManagementA large number of consumers now research products, services and companies online before making a decision to purchase. According to recent studies, about 67% of those people are influenced by online reviews. With so much information available on the internet, consumers are looking to others to help them make decisions. Online reviews influence consumers dramatically, especially the negative reviews. Just 1-3 negative reviews could be enough to prevent consumers from choosing your product or service. Having poor reviews could also affect your rankings. Businesses with good reviews are more likely to show up first in the search engines. With consumers increasingly looking to online reviews, having a positive reputation has never been more important. Black Shark Marketing can implement a review management strategy for your company by putting a system in place to manage and respond to reviews.
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